My thoughts on this (might be a bit of a conspiracy theory) ....but i reckon the whole retail industry - from your local corner shop to those within the top end of energy/oil corporations are using this "COLC" as a way to "public tax" their goods and services. Covid opened their greedy minds and they saw an opportunity to basically "make up" their own prices - not based on supply and demand or economic market theory but just sheer greed at the average person's expense. If anything it is a form of "reverse economics" and it seems to be cumulative with no limits. The more a service or goods are in demand the more the prices have risen. It's the same with those at the front end of the health industry - GP's ,dentists etc - although not price related they have seen within the Covid periods how they could maximise inefficiency rather than efficiency - was trying to get a GP appointment recently for my 15yo daughter who had been complaining of pain down the right side of her abdomen and lower back pain - right away i thought maybe a UTI or a kidney infection. First day of trying to get an appointment, phone lines open at 8am until 8.30am for on the day appointments or telephone consultations - i made 154 calls as it was constantly engaged - just sitting with the iphone on speaker and pressing re-dial - 154 times came back "user busy" - finally got through at 8.35 am , only to be told all appointments and phone consultations had been filled - i asked could i book an appointment for tomorrow - "NO" next available appointment was on the 5th May - the 5th of May!! - this was only a few days ago, i said surely things are not as bad as that - that's over a 3 week waiting time - "yeah that's just how things are" - i asked how may open phone lines does the practise have and how many operators - just the one she replied.
She then suggested to try again the next day but maybe start phoning earlier - i informed her i had made 154 attempts before getting through from the phone line opening at 8am. No reply from her.
Next day done exactly the same thing - this time was 133 calls made and got through around 8.25 - was told that all appointments were now fully booked but i could get a phone consultation - doctor did not phone until after 2pm, told the doc my daughters symptoms, she asked to speak to my daughter and then me again - said that sounds like a kidney infection, if appendix pain would have been slightly higher up and more severe - was told that their will be a prescription waiting at the receptionists desk after 5pm for an antibiotic . When i was in collecting it at 5.05pm there was not a soul to be seen ,patient-wise and i counted 11 staff at the back of the reception area, most of them laughing and giggling around a computer screen or staring into space. This apparently a surgery that was so busy they could not give out face to face appointments. My first thought was out of that 11 staff for that half hour slot to get on the day appointments they could at least get some more live phone lines in and use a few of those 11 to work them for half an hour. Covid has opened their eyes so that they can maximise "inefficiency" by doing less and less and their using that model now (btw i am not including the hard working NHS staff like nurses and doctors that work in hospitals,clinics etc) - Main take away is Retailers in general are making up their own prices now and increased the margin their working to and GP's, dentists, even vets all are doing less and less work now than pre-Covid. That's my take on it.