So William Hill have an offer on in the shop if you use a William Hill Plus card (obtainable with a valid mobile phone number) you get the chance to get enhanced odds on a football/horse racing bet. Apparently only one card is allowed per customer but I know several people who have more than one and take advantage of it. I placed a bet with the plus card and it won and i collected the cash from the cashier at the counter. A friend of mine who couldn't get to the shop asked me to collect his winnings and gave me his ticket. When I cashed out at the betting terminal and took my pay out voucher to the counter the hairy assed cashier jobsworth said I had already used the offer once and that I was being watched and in future my bet would be cancelled!
I only have 1 plus card, I was collecting the second winnings for a friend.
1. How can they watch me?
2. If someone in the shop places a bet at the terminal with a card then another punter uses his card to place the same bet (enhanced odds offer) they think its the same person doing it twice and your bet can be cancelled.
3. I placed a £10 football bet and got a £5 free bet as advertised but the £5 free bet would not work in the terminal, it had been blocked for no reason.
How do these bookmakers continually get away with scamming the public with fake betting offers that lure you into the shop but fail to deliver?
I am thinking of reporting this to my local councils licencing team with a view to them revoking the gaming licence from William Hill!
Has anyone else encountered such dreadful customer service?
I only have 1 plus card, I was collecting the second winnings for a friend.
1. How can they watch me?
2. If someone in the shop places a bet at the terminal with a card then another punter uses his card to place the same bet (enhanced odds offer) they think its the same person doing it twice and your bet can be cancelled.
3. I placed a £10 football bet and got a £5 free bet as advertised but the £5 free bet would not work in the terminal, it had been blocked for no reason.
How do these bookmakers continually get away with scamming the public with fake betting offers that lure you into the shop but fail to deliver?
I am thinking of reporting this to my local councils licencing team with a view to them revoking the gaming licence from William Hill!
Has anyone else encountered such dreadful customer service?
then you can lay it off on Betfair and forget about the race, jobs a good un