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Bookie changed odds after bet was placed?

R

Robtatse

Newbie
Hi all

I placed a bet this morning with a bookmaker on a football game. The odds I placed were 3/1 and it was a fairly large bet.


The bet was confirmed and I could see it in the ‘My Bets’ section. I also have a screenshot of the bet with the odds.

Once the game was in play I went back into ‘My Bets’ and could see the odds had been changed to 4/5! I contacted live chat and he said he could see there had been a big change in the odds of my bet after placement.

It’s been passed to the traders and I am awaiting a response.


Are they allowed to do this? I had already placed the bet so surely they can’t? Incidentally the bet won and paid out at the lower odds and I am pretty furious.
 
Much will depend on the bookies and the rules , but most will have a clause that covers them along the lines of "if we make a clear and obvious error we can reprice the bet at the correct odds"

We're other bookies around 4/5 at the time that you placed the bet. ?
 
Thanks for replying.

Yes most were around Evens. However I could understand if it was silly odds like 10/1+ as I can see that’s a clear and obvious pricing error, but this was 3/1.

I would think that they shouldn’t be able to just change your odds after placement, without emailing or informing you as of the reason why? Surely the bet should have been voided at the time, not the odds of the bet lowered without giving me any knowledge of it, meaning I didn’t have the option to cancel the bet.

Interested to hear your thoughts.
 
Robtatse said:
I could understand if it was silly odds like 10/1+ as I can see that’s a clear and obvious pricing error, but this was 3/1.
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Evens to 3/1 is treble what the odds should have been. You took a shot and likely upped your stake as you knew that it was an error. They repriced per the terms and conditions that you agreed to when you opened an account ..

Is it right ? I don't think so ... If they take a bet, they should honor it.

However they have themselves covered and have done what they said they would do in this situation.
 
Any chance you could show me the terms saying they can reprice a bet after it’s been placed without informing you? I can find info saying they can void bets with palpable errors but not repricing.

Thanks!
 
You might also find that regular taking advantage of errors in pricing (not suggesting you were BTW) may lead to account closures - bookies dont seem to discriminate between genuine errors and people arbing which is their greatest fear.

Their T&C will cover this and unfortunately we the general public have very little way of appealing the situation
 
Does anyone know where I can find the terms saying they can change the odds without informing you? I can find info saying it can be voided but not that the odds can be changed!
 
Plausible Error is the poncy description most of them use and Tbf to the Bookmakers most of them are genuine and obvious mistakes but at the very least they should e mail the customers concerned prior to the result being known. I only tried it once many years ago with Betfred who went 14/1 a horse when the rest on odds checker where 4/1. The horse lost but my bet @ 14/1 was accepted 2 hrs prior to the off and nothing was said by them before or after the result.
 
If you have raised a complaint with the bookie without success you may want to go here:

How to complain

Sorry but T&C is a minefield and I am not a Lawyer so will have to leave that to you I am afraid - best of luck though
 
Thanks so much for all of your replies.

It is so frustrating. If I had been told prior to the game starting I would have cancelled the bet.

They said they will get back to me in 24H but I am thinking that’s not going to happen. If they don’t offer me the odds I placed it at them I will definitely be complaining.
 
"A palpable error in betting terms refers to a situation where a bookmaker has made a clear and obvious error that means the odds they offer are plainly incorrect".

^Lads
 
I’d say 3/1 - 6/1 is an error but you could also say that you’ve chosen to get on it because it’s a price that’s better than you’ve found elsewhere… you don’t then expect them to change your odds without telling you and letting the bet run at lower odds.

If every bookmaker did that when their odds were higher than they should be, whether it’s by a lot or a little then would there be any trust in bookmakers when placing bets?
 
Robtatse said:
you don’t then expect them to change your odds without telling you and letting the bet run at lower odds.
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Re this aspect I 100% agree imagine a simular occurrence in any other business or industry and the media would be demanding action and justice. However the large Bookmaking concerns have got away with so much during recent times that they now believe they can do as they please. There is a simple solution if we all stopped betting with them for a while and told them why then much needed changes would start to occur.

The additional advantage of the above being that most of us would also be saving money during this period, but its not going to happen the Bookmakers concerned know this and so will continue to view and treat there customers with contempt.
 
Well final reply from them is that the price was incorrect and as per their terms and conditions they can change the odds after a bet is placed.

Understand as others have said this is in the small print in some respect, but I’m distgusted that they can get away with this. Seems no-ones bets are safe after placement. They can literally change the odds and let your bets run stating they had a mid price.

Trust is gone it seems.
 
mick said:
Re this aspect I 100% agree imagine a simular occurrence in any other business or industry and the media would be demanding action and justice. However the large Bookmaking concerns have got away with so much during recent times that they now believe they can do as they please. There is a simple solution if we all stopped betting with them for a while and told them why then much needed changes would start to occur.

The additional advantage of the above being that most of us would also be saving money during this period, but its not going to happen the Bookmakers concerned know this and so will continue to view and treat there customers with contempt.
Click to expand...

Yes mick mick it would be like going on strike at work! but many get addicted and all these ads on tv dont help they drive me mad also, you think their would be some restrictions by now with them, and then the cover up by saying not to get carried away many do i bet.
 
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